What Is KidZania?


Security at KidZania London

The security of our visitors is of the utmost importance. We have developed a strict and detailed security system that involves:

  • Controlled Access

‚ÄčThere is just one entrance and one exit for visitors (not including fire exits). This is controlled access managed by our KidZania Airport Controllers with the support from Westfield security and MET Police.

  • Highly Qualified Employees

All employees receive professional training for the correct management of eventualities and emergencies. Additionally we have employees manning the entrance and exit at all times while the city is open to ensure all visitors are safe. As well as the Duty Manager we have several senior employees roaming the City using their experience and knowledge of the facility to strengthen our commitment to ensuring KidZania is a safe environment for our visitors.

  • Disclosure and Barring Service (DBS) Checks

‚ÄčAll employees at KidZania are subject to a DBS check (Please note this was previously called a Criminal Records Bureau (CRB) check).

  • RFID Security Bracelets

Visitors receive a bracelet to wear around their wrist with a radio frequency antenna and an identification chip installed. The bracelet can only be removed by our employees with parental authorisation through a specialised system at the end of their visit.